Office of the Children’s Guardian (OCG) Services NSW

Child Safety is Our Priority – OCG-Compliant Care You Can Trust

At Hope Health & Care Services Pty Ltd, we are committed to providing high-quality, trauma-informed substitute residential care for children and young people from birth to 17 years of age across New South Wales. Our services are designed to meet the individual needs of each child in a safe, stable, and nurturing environment.

We are a trusted provider registered with the New South Wales Office of the Children’s Guardian (OCG) standards, offering child-centred care that promotes healing, stability, and growth.

Our Residential Care Services for Children and Young People

We offer a range of therapeutic and supervised care services to support the safety, development, and wellbeing of vulnerable children and young people. Our programs are delivered in safe home-like settings by compassionate and highly trained staff.

Our care services include:

• Residential Care: 24/7 care in safe, supportive homes managed by skilled staff who understand the impact of trauma and neglect.
• Host Family Placements: Carefully matched home environments that provide consistency, emotional safety, and personal attention.
• Centre-Based Support Programs: Educating families and carers about child protection responsibilities
• Camp-Based Care: Short-term recreational programs that foster resilience, positive social interactions, and personal growths.

Our services are available across key regions of New South Wales, including Greater Sydney, Western Sydney, Central Coast, and Northern New South Wales.

Commitment to Child Safety and Well-being

Hope Health & Care Services Pty Ltd is proud to be a registered provider of statutory out-of-home care and therapeutic residential services in New South Wales. We follow strict child protection regulations and uphold the Child Safe Standards to ensure the best outcomes for the children in our care.

To learn more about our provider status, visit the Office of the Children’s Guardian website.

Our Services – OCG-Compliant Disability Support for Children and Young People

✅ Specialised Substitute Residential Care

We offer safe, structured, and nurturing centre-based support for children and young people. Our focus is on fostering development, promoting independence, and ensuring every child feels secure and valued.

🧒 Children and Young People Services

Our child-centred services are designed to meet the diverse and individualised needs of children with disabilities. We work in close collaboration with families and carers to deliver targeted, therapeutic support in a safe and inclusive environment.

Our Key Supports Include:

• Individualised Support Plans
  We tailor care plans to suit each child’s strengths, goals, and support needs—ensuring meaningful outcomes for both    the child and their family.
• Therapeutic Supports
  Delivered by experienced professionals, our therapies enhance emotional, cognitive, and physical development through evidence-based interventions.
• Community Engagement
  We encourage children to participate in local activities, helping them build social skills, confidence, and independence in everyday life.

🛏️ Day & Night Respite Care

Our respite services give families essential rest while providing children with stimulating and enjoyable care experiences in a structured environment.

Day Respite Services:

• Available during daytime hours
• Includes educational play, creative arts, outdoor games, and sensory activities
• Supervised by qualified disability support staff

Night Respite Services:

• Comfortable overnight stays in a secure, home-like setting
• Structured routines to promote rest and familiarity
• 24/7 supervision and care tailored to each child’s needs

These programs offer short-term, flexible support options for families while ensuring continuity of care and engagement for children.

🏕️ OOHC School Holiday Camps

Our Out-of-Home Care (OOHC) School Holiday Camps provide a safe, fun, and inclusive environment for children with disabilities during school breaks. These structured programs offer a mix of educational, recreational, and therapeutic activities.

Camp Highlights:

• Inclusive & Adaptable Activities – From group sports and nature walks to music and art, our activities cater to all abilities and interests
• Skilled & Supportive Staff – Our team is trained in trauma-informed care, disability support, and OCG safety standards.
• Peer Interaction – Camps are designed to encourage friendships, build social skills, and enhance self-esteem.

Why Choose Hope Health & Care Services Pty Ltd?

We understand that every child deserves the opportunity to feel safe, supported, and valued. That is why our services are designed to prioritise emotional wellbeing, safety, and long-term stability.

What sets us apart:

• Experienced, Qualified Team: Our multidisciplinary staff include youth workers, care professionals, and mental health specialists trained in trauma-informed care.
• Child-Focused, Individualised Support: Every care plan is tailored to the specific emotional and developmental needs of each child or young person.
• Safe, Nurturing Environments: Our homes and care settings are designed to be warm, welcoming, and trauma sensitive.
• Continuous Monitoring and Improvement: We uphold the highest standards of care, compliance, and child safety through regular training and evaluation.
• Strong Community Engagement: We actively work to help children maintain positive connections with culture, family, and community wherever possible.