Advance Care - Hope Health & Care Services - Hope Health & Care Services

Advance Care – In Home & Complex Support Services

Compassionate, dependable and personalised care delivered in the comfort of your own home.

At Hope Health & Care Services, our Advance Care service provides high quality, person centred in home support for NDIS participants with complex, high or intensive support needs across New South Wales (NSW), Queensland (QLD) and Victoria (VIC). Whether you need a few hours of daily assistance or around the clock support, our experienced and trained carers are here to make daily life safer, easier and more fulfilling – on your terms.

AWe are a proud finalist of the Australian Small Business Champion Awards in both 2024 and 2026, recognised for our commitment to quality and excellence in disability services.

What Is Advance Care?

Advance Care at Hope Health & Care Services refers to our specialised in home support service designed for participants who require a higher level of daily assistance due to the complexity or intensity of their disability related needs. This includes participants with

Complex physical disabilities requiring personal and clinical care
High and intensive support needs across multiple daily living areas
Acquired Brain Injury (ABI) requiring structured daily routines
Progressive neurological conditions requiring ongoing monitoring
Participants transitioning from hospital or residential care back to home
Participants requiring overnight or 24 hour support
Participants with complex behavioural needs requiring specialist trained staff

Our Advance Care team works collaboratively with participants, families, carers, allied health professionals and support coordinators to ensure every aspect of daily life is supported safely and with dignity.

Our Services

Contact Us Today

1300 355 141

In Home Support

Our Advanced Care service provides compassionate, dependable support in the comfort of your home. Whether you need help for just 3 hours or up to 24 hours a day, our trained carers are here to make daily life safer, easier and more fulfilling.

Before support begins, we meet with you to understand your needs, preferences, goals and routines. You may be paired with one or two carers, depending on your support needs, to ensure consistent and high-quality care.

What We Can Help You With

Personal Care

Personal care is essential to your well-being as well as your self-esteem and we can assist you as much or as little as you need with all areas of personal hygiene, including showering, bathing, oral hygiene, dressing, grooming and toileting, so you can feel your best every day.

Mobility

It’s important to keep the body moving and the blood flowing. It’s also important to be able to move where you want, when you want. We can assist with moving you in and out of bed or using a wheelchair or other mobility device.

Life Skills

Sometimes, learning little things can go a long way to making you feel proud. And let’s face it, we all love the warm glow of pride we feel when we accomplish something. HH&CS teaches life skills that support independence and increase confidence.

Eating and Drinking

Food is an area of life that not only gives us the nourishment we need to stay healthy but can also bring great enjoyment and satisfaction. We can either prepare and cook meals for you or help you to do it yourself. We can also assist you with eating, drinking and peg feeding.

Domestic Duties

A home needs constant upkeep and if this is too much for you, HH&CS can help. Assistance with cleaning, vacuuming, washing and any other domestic chores will help make your home a comfortable and accessible space for you

Community Access

Getting out and about in the community can be great fun but for some it can also be difficult. Whether it’s going to the supermarket, attending an appointment or heading to a rock concert, if you need assistance we’ve got you covered.