Registered Agency with the Office of Children Guardians (OCG)
Registered Agency with the Office of Children Guardians (OCG)
Effective Date: December 2025
At Hope Health Care Services, your privacy is important to us. This Privacy Policy explains how we collect, use, and protect your personal information when you use our website and services.
When you interact with our website or services, we may collect the following types of personal information:
● Contact information: Name, email address, phone number.
● Health-related information: Information you provide when booking services or during consultations.
● Website usage data: IP address, browser type, pages visited, and other analytics data.
● Payment information: Only when you make a payment through secure payment systems.
We use the information we collect to:
● Provide and manage our healthcare services.
● Respond to your inquiries and requests.
● Improve our website, services, and user experience.
● Comply with legal and regulatory obligations.
● Send occasional updates, promotional information, or newsletters (with your consent).
We will never sell your personal information. We may share information in the following circumstances:
● With trusted service providers who help us operate our services.
● When required by law or to protect our legal rights.
● In the event of a business transfer or merger, where your information may be transferred as part of the business assets.
Our website uses cookies and similar technologies to:
● Enhance website functionality.
● Analyse website traffic and performance.
● Personalise your browsing experience.
You can manage or disable cookies through your browser settings.
We take all reasonable measures to protect your personal information from misuse, interference, loss, or unauthorised access. However, no method of transmission over the internet is completely secure.
You have the right to:
● Access the personal information we hold about you.
● Request correction or deletion of your personal information.
● Opt out of marketing communications.
To exercise your rights, please contact us using the details below.
Our website may contain links to third-party websites. We are not responsible for the privacy practices of those websites, and we encourage you to read their privacy policies.
We may update this Privacy Policy from time to time. Any changes will be posted on this page with the updated effective date.
If you have questions or concerns about this Privacy Policy, please contact us:
Hope Health Care Services
Phone: 1300 355 141
Email: info@hopehcs.com.au
Website: https://hopehealthcareservices.com.au